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Screenshots and Demo Movies...

Latest Demos
	Notification Rule Upgrades - 11/27/2007 - 6531KB -
	Customer Personal Preferences - 3/6/2007 - 2228KB -
	Creating Mass Email Groups - 2/19/2007 - 3489KB -
	Export Asset Data - 2/6/2007 - 4648KB -
	Export ticket data to XML - 2/6/2007 - 4684KB -
Internal
	Add Location to Ticket and Profile - 11/13/2006 - 3940KB -
	Export Asset Data - 2/6/2007 - 4648KB -
	Internal - 10/31/2006 - 2710KB -
	My Follow Ups -- How technicians can better utilize the follow up feature - 3/30/2004 - 1234KB -
	Submission Category - 3/28/2005 - 901KB -
	System Administrators adding locations - 10/29/2003 - 1024KB -
	System Administrators adding new logins - 10/27/2003 - 816KB -
	Update Location Profile All Users - 11/13/2006 - 4887KB -
Location Upgrade - Administrators
	Merge Multiple Locations - 11/13/2006 - 2675KB -
Location Upgrade - Technicians and above
	Locations in the Ticket Count Report - 10/31/2006 - 4571KB -
Sys Admin Configurations
	Activating Email Parsing feature - 12/12/2003 - 1078KB -
	Adding Locations - 1/27/2004 - 1076KB -
	CHCCS Reports - 7/12/2006 - 199KB -
	Creating Mass Email Groups - 2/19/2007 - 3489KB -
	Export ticket data to XML - 2/6/2007 - 4684KB -
	Set up and Configuration of Account Manager - 3/31/2004 - 2205KB -
	Setting up Classes and Class routings - 3/26/2004 - 1967KB -
	Setting up Global Filters - 8/1/2005 - 939KB -
	Support Groups - 2/23/2005 - 927KB -
	System Administrators exporting tickets using XML - 2/5/2004 - 1302KB -
	Ticket Resolutions and Confirmations - System Administrators - 1/13/2005 - 1424KB -
Tech Ticket Handling
	How a Tech/Service Rep responds to and closes a ticket - 10/30/2003 - 709KB -
	Notification Rule Upgrades - 11/27/2007 - 6531KB -
	Resolution and Confirmations - Technicians - 1/21/2005 - 1018KB -
	Scheduled Maintenance - set up new recurring ticket - 8/9/2006 - 5958KB -
	Ticket creation by Technicians - 4/15/2004 - 819KB -
	Using Advanced Search - 4/11/2005 - 531KB -
User Tickets Handling
	Confirming Resolved Tickets - 1/21/2005 - 373KB -
	Customer Personal Preferences - 3/6/2007 - 2228KB -
	User Ticket Creation - 1/27/2004 - 1361KB -